This privacy policy(data privacy policy) informs you of which personal data is being collected by ShadowBirdsWork Limited as part of our Internet services and games. It also explains how that data is processed and used. The protection of your personal information is important to us.
Your data is protected against unauthorized access and loss through the use of various electronic, technical, physical, administrative and contractual measures. ShadowBirdsWork has taken the necessary technical and organizational precautions to ensure that the regulations for data privacy are respected both internally as well as by external service providers.
Collection of data
ShadowBirdsWork collects personal data provided by you upon registration at one of our websites or for one of our games;
ShadowBirdsWork also collects user data to the extent that it is necessary for the performance of services or for the billing of these services. This refers in particular to game processes, game scores and information regarding the use and settlement of services. Within the context of the use of our websites, forums and games, ShadowBirdsWork collects the following non-personal information:
IP addresses and the corresponding Internet information are saved for a period of maximum of six months within the scope of our legal obligations regarding data storage. Furthermore, these are stored to secure data and ensure our system’s stability and reliability. In specific situations, ShadowBirdsWork may also use your IP address and the corresponding Internet information to track and stop use of multiple accounts for fraudulent purposes. In cases such as these, ShadowBirdsWork will seek the consent for such use within the framework of the relevant game conditions.
How we use your information
Our objective in storing and collecting your information is to provide players with a better gaming experience to the players by allowing us:
We may send you promotional information to the email address you provided us. If you have left your mobile numbers or identifiers of your communication device, we may send some promotional information to the mobile phone or other communication device.
Payment Information
You may be provided the opportunity to purchase Virtual Currency or Virtual Items in our Websites and Services. To complete purchase transactions, our third-party payment processors may collect payment information from you, including your postal address, e-mail address and financial information (i.e. card number, passwords). We will not store your financial information, but we may get some non-financial information to complete the purchase, i.e. your name, billing address and the items purchased in order to fulfill your order (Non-financial Information). If you conduct the transaction on a third party platform, the Non-financial Information may also be collected by us to complete the purchase, you need to read the privacy policy of such third party carefully because your payment through such third party may be governed by such policies.
Information from Third Party
We may get information from third parties to better the operation of the Services and Websites.
Cookies Authorization
Despite the fact that this is stated in the Data Privacy Policy, we would like to expressly inform you that we employ the use of cookies to optimize the use of our Portal and Games and Services, especially regarding user experience. By accepting out Terms and Conditions, you authorize the use of cookies. At any point in the future, you can object to the use of cookies by sending an e-mail to the following address shadowbirds@163.com. For all additional questions regarding cookies, please contact us via the same e-mail address.
Use of your data
We use your personal data
We also use this information to communicate with you. This includes, in particular, the provision of assistance and support as well as the provision of important contract information. Subject to your consent, we keep you informed about news, events and promotions either via e-mail, phone call or text message.
Data transfer
We will treat your data with the strictest confidentiality and will not disclose it to any third parties, unless you have given us your express permission to do so. We may however be required by law to disclose your information in certain situations (such as to an investigating authority) where the transfer takes place only within the framework required by legal conventions.
In individual cases, subsidiaries, parent companies or third parties may provide services on our behalf. This mainly concerns the handling of payment transactions by external service providers and, in the case of default, by a debt collection company. Moreover, we provide your data to external companies, for marketing purposes, engaged in a contractual relationship with the ShadowBirdsWork Group to further develop and improve our games. These external companies are obligated to handle your data confidentially and securely, and may only use your data insofar as it is required for completing their directive.
When and How We May Share/Disclose Your Information With Third Parties?
We will only share your information (including personal information) with the following third parties or under the following circumstances or as otherwise described in this policy:
Safety, Security, Cooperation With Law Enforcement, & Compliance With Legal Obligations
We may disclose your information to third parties, including your personal information, if we, in our sole discretion, have a good faith belief that disclosure is: (1) permitted or required by law; (2) requested in connection with or relevant to a judicial, governmental or legal inquiry, investigation, order, or proceeding; (3) required or reasonably necessary pursuant to a valid subpoena, warrant or other legally valid inquiry or request; (4) reasonably necessary to enforce our Terms of Service, this Policy, or any other legal agreements; (5) required to detect, prevent, or otherwise address fraud, abuse, misuse, potential violations of law (or rule/regulation), and/or security or technical issues; or (6) required or reasonably necessary to protect against imminent harm to the rights, property or safety of ShadowBirdsWork, our users, employees, any minors, members of the public and/or our Websites and Services. We may also disclose information about you to our auditors or legal advisors in conjunction with accessing our disclosure obligations and/or rights under this Policy.
Third Party Service Providers, Contractors or Agents
We may share your information with third party companies that perform services on our behalf, including payment processing, order fulfillment, data analysis, marketing services, e-mail campaigns, hosting services, and customer service. While providing the services for us, these companies may access your personal information, and are required to use it solely as directed by us for the purpose of our requested service. In some cases, when you provide information to us using a third-party interface, your information may be collected subject to the third party's privacy policy.
Business Transfers, Sales or Mergers or Divestitures
In the event that ShadowBirdsWork undergoes a business transition, such as a merger, acquisition, corporate divestiture or dissolution (including bankruptcy), or a sale of all or a portion of its assets, we may share, disclose or transfer all of your information, including personal information, to the successor organization in such transition.
Business Partners. In conjunction with the running of our games we may partner with a third party to assist us in providing you with our services. We will share the information you provide us through your social network such as (1) your first and last name, (2) your profile picture or its URL, (3) your user identification number of the pertinent social network, which is linked to publicly available information such as name and profile picture (4) the login email you provided to the pertinent social network upon registration; (5) game play information with these third parties so they may facilitate the use of our service as well as contact you about other games which may be of interest to you, service notifications and to solicit your feedback and input. If you do not wish to have this information shared please do not use our services. If you wish to no longer have your personal information used by our partners you may contact us at shadowbirds@163.com and we will facilitate your request to the partner.
Promotions
We may share your information in connection with any Promotion you enter on or through the Websites, as necessary to administer, market, sponsor, administer or fulfill the Promotion or as required by applicable laws, rules or regulations (for example, to provide winners’ lists or make required filings as appropriate) or in accordance with the applicable Official Rules of the Promotion/Sweepstakes you enter.
With Your Permission
Additionally, if you opt-in or otherwise agree to have your information shared with a third party for marketing purposes, we will share you information with the third party (or third parties) in which case the third party’s use of your information is subject to the third party’s own privacy policy.
Advertising of Third Party Products/Services
We may use and share with third party advertisers (and other third parties) certain Technical Information and/or Aggregate Information to show general demographic and preference information among ShadowBirdsWork users. We may also allow advertisers to collect Technical Information or Aggregate Information, which they may share with us, through the use of tracking technologies like cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by increasing the likelihood that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end user activity to improve your experience).
Right of revocation, deletion of data
If you have given us consent to process personal data, you can withdraw this consent at any time. ShadowBirdsWork deletes your personal data insofar as it is no longer needed or required, or if you have requested the deletion of this data. Please note that data cannot be deleted if there are legal storage requirements or this data is required by us for the billing of our services.
Information, viewing, and deletion of data
You can request to see data which we have recorded, as well as request to have this data changed or deleted by sending email to shadowbirds@163.com.
Change to our Privacy Policy
We may from time to time make changes to our Privacy Policy, we will tell you and other players by sending you a notice to the e-mail address we have on file for you prior to the change becoming effective.
Contact Us
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly. Our E-mail: shadowbirds@163.com